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Privacy Policy

Your privacy is of utmost importance to us and we are committed to protecting it. We do not share your information with anyone else for any purpose. Here are details of how we use information we collect from you

 

Our Mailing List

We send out our e-newsletter to our subscribers with information on our events, products and courses. Our mailing list is held on Mailchimp and consists of email addresses of individuals or wholesale clients who opt in to receiving our newsletter at retail events, trade shows, open studios or via our website. You can stop receiving the newsletters at any time by clicking the unsubscribe button which is at the bottom of every newsletter or by contacting us at info@ektakaul.com

 

Other information we collect

Name, Email Address, Telephone, Address is collected in order to process your orders. This information is stored on a server hosted by WordPress when you place an online order. For orders placed in person, by email or by phone, this information is stored on our password encrypted computers and in manual files. We take all reasonable steps to ensure your data is stored safely and securely. All online payments are processed via Paypal. Debit and Credit card payments taken at events and in the studio are processed via Sumup and iZettle. Your data will be protected by their systems. We do not hold any card data.

 

How we use your data

  1. To fulfill purchases, to send orders to you via Royal Mail or couriers.
  2. To contact you with newsletters with invitation to events, information on our projects, products or courses
  3. For internal record keeping

 

Links from our website and newsletter

The blog section on our website includes links to other websites. Our newsletter often includes links to websites of upcoming shows, events or stockists. If you follow these links you will be directed away from our website/newsletter to external websites. Please be aware that they will have their privacy policy about data collection.

If you require any further queries, please contact us at info@ektakaul.com